Service and Repairs

In Store Services

4th Dimension provides a full line of diagnostic, repair, and upgrade services, providing service for almost all PC-based systems including everything from laptops to large servers. Whether they use a Microsoft Windows OS, Linux, or Mac OS we’ve got you covered, Services included but are not limited to:

  • Hardware repair - simple to complex
  • Operating system repair and installation
  • Virus and spyware cleaning
  • Peripheral repair or replacement
  • Application software testing and installation
  • Data recovery
  • System integration

After diagnosis, many repairs are offered at a fixed fee so there are no surprises. All repairs are performed only after your approval and are covered by our service warranty. If there needs to be an amendment to the service performed you will be informed prior to any additional charges. We do not provide warranty repair for systems other than those sold by us.

Busy Schedule?
Skip the wait! If you have a narrow window of time available for computer troubleshooting, you can simply schedule an appointment ahead of time that works for you. Call now for an appointment.

Something's just happened! It's the worst possible time - I need it now!
We offer rush service. It costs a little more, but your system goes to the front of the line. It's an option that is there when you need it.

Call us and let us know what you'd like us to do for you!

 

Business On-Site Service

Our on-site department provides technology and on-site networking services throughout the greater Thurston County area and beyond. We specialize in providing prompt and professional services for small to medium-sized businesses and home users. By spreading the cost of our highly skilled staff across many customers, we are able to not only save you the expense of a full-time IT department, but by utilizing technology we are also able to offer significant cost and time savings.

Our team can work with you on a wide variety of IT projects to design and implement a new corporate network, upgrade your existing network, implement server technology, install or upgrade software, or help you with your next round of computer purchases.

We have professional experience implementing solutions for:

  • business systems
  • video surveillance
  • point-of-sales systems
  • backup - local and cloud based
  • outdoor wireless
  • much more

While 4th Dimension specializes in the Microsoft product line, with the distinction of being a Certified Partner, OEM System builder and Small Business Specialist, we also serve users of Apple and Linux-based platforms.

We offer a range of custom managed service contracts to meet your needs. We can aid in budgeting for and controlling IT costs. These include options from regular maintenance, to system monitoring, to special projects.

Give us a call today and find out how we can assist your company!

 

Call us and let us know what you'd like us to do for you!

In Home On-site Service

If you would like the convenience of computer service at home, call 4th Dimension and we'll come to you. We provide a wide variety of services to home users including:

  • computer installation
  • network setup (wired or wireless)
  • ISP connections (cable, DSL, and satellite)
  • home entertainment system integration
  • Computer problem diagnosis and repair.

If repairs are required, we may take your system to our shop to perform the repairs to save you money, where you can pick it up at your convenience, or have it delivered and setup.

Call us and let us know what you'd like us to do for you!

 

Call us and let us know what you'd like us to do for you!